Developing a Strategy to Win Back Lost Customers
A customer win-back strategy focuses on rectifying mistakes and generating goodwill, in order to regain lost customers, so they return to being...
A customer win-back strategy focuses on rectifying mistakes and generating goodwill, in order to regain lost customers, so they return to being...
Customer churn is the most important metric to get right in business growth. We’ll explore how to reduce churn, by predicting the customers at risk.
Banks are adopting predictive analytics to gain an advantage, using it to predict customer behavior, forecast market trends, and assess risk...